Volunteer & Take Action

Our volunteers take part in a diverse range of tasks, including providing peer-to-peer support, organising events, reception and admin duties and much more. We encourage our volunteers to get involved in providing benefits support and running training programmes for those interested. If you have a specific skill set that could enhance our service, please let us know! This is your chance to become part of a close-knit team – so become a volunteer at DAH today.
Latest Opportunities
Volunteer Advice Worker
The Volunteer Advice worker will play a key role in supporting DAH staff and volunteers in carrying out their work. The Advice worker will be friendly, have good written/verbal skills, with empathy and patience.
What will you be doing?
We are looking for someone with experience of advice work and the benefits system to help us maintain an efficient and knowledgeable advice service, by facilitating a wide range of clients.
Key skills needed are:
- Resourcefulness
- Good verbal and written communication skills
- Maturity
- Confidence
- Empathy
- Patience
- Flexibility in team work
- Good technical and IT skills
What are we looking for?
- Resourcefulness
- Experience of advice work and the benefits system
- Good verbal and written communication skills
- Maturity
- Confidence
- Empathy
- Patience
- Flexibility in team work
- Good technical and IT skills
What difference will you make?
Tasks may include:
- Helping clients with benefits: Applications, Mandatory, Reconsiderations, Registering Appeals with Courts & Tribunals Service
- Booking appointments for remote and in-person casework.
- Form filling on behalf of clients
- Acting on behalf of clients, contacting local and external organisations.
- Assessing the needs of clients, ensuring they are getting the highest amount of support they are eligible to.
- Using internal advice systems, and logging caseload.
- Completing Grant Applications, Signposting & Referrals.
Before you apply
What we need from you?
- Good time keeping
- Cheerful approach
- Intermediate literacy, numeracy and IT skills, preferably with knowledge of office - 365
- Keen to learn how to prioritise work and manage workload
Practical Considerations
We are keen to employ people from the disabled community.
We will provide in house training, and offer opportunities for further in house training
We request two references with at least one ideally being from a previous employer
Expenses covered for travel. Tempo Credits awarded.
Apply with a CV and cover letter
Administration Volunteer
What will you be doing?
The Adminstration Volunteer will play a key role in supporting DAH staff in carrying out their work. The Reception Assistant will help us to maintain an efficient and friendly front desk and telephone answering service by supporting us with a range of tasks including:
- Greeting service users, dealing with phone, email and in-person enquiries
- Basic signposting
- Booking appointments
- Ensuring the reception area is tidy and materials are up to date
- Filing and other administrative tasks
- Other tasks as identified by the manager responsible for this role
What are we looking for?
We are looking for candidates with a friendly and empathetic manner, excellent front-facing communication skills, knowledge of Office 365 and three years experience in a similar role.
We particularly welcome applicants with:
- Lived experience of disability and/or long-term health conditions (whether this is your own or e.g. as a parent or carer)
- Familiarity with the local area
- Knowledge or experience of the benefits system and statutory and other support services
- An understanding of the social model of disability
What difference will you make?
Your support at the front of our office and Ability Hub in Wood Green, will provide additional assistance to our Service Users, enabling DAH to run smoother organisation.
Before you apply
What we need from you?- Good time keeping- Cheerful approach- Intermediate literacy, numeracy and IT skills, preferably with knowledge of office - 365- Keen to learn how to prioritise work and manage workload
Practical Considerations
We are keen to employ people from the disabled community who have an empathetic and approachable demeanour.
We will provide in house training, and offer opportunities for further in house training.
We request two references with at least one ideally being from a previous employer.
Expenses covered for travel. Tempo Credits awarded.
Apply with a CV and cover letter.
